WordPress Support Plans
It’s easy to sign up and there are no long term contracts.
£10.00
to Secure Your Website
Security Review & Lock-down
Specialist WordPress Web Hosting
£25.00 Setup Fee
£35.00
your WordPress Website
Security Monitoring
WordPress Core Updates
Theme & Plugin Updates
Performance Monitoring
Security Review & Lock-down
Up-Time Monitoring
Hack Clean-Up
Specialist WordPress Web Hosting
Add-On Hours Available
No Setup Fee
£55.00
Premium Features at a Low Cost
Secure Off-Site Backups (real-time)
Eyes On Your Site
1 Hour Support/Monthly
Additional Add-On Hours Available
No Setup Fee
Additional Options
Options that can be added to our plans include:
WooCommerce Support £20.00 pm | Website Performance Optimisation £100.00 one off fee
Our Core Services
Our Essential and Premium plans both include:
Security Review & Lock-down
Secure Off-Site Backups
WordPress Updates
Security Monitoring
Up-Time Monitoring
Performance Monitoring
Hack Clean-Up
Common Questions
Do you offer 24/7 technical support?
Can you restore the site from a backup or roll a site back to a previous version?
What does WP Buddy do if my website is hacked?
Even with proactive monitoring, unfortunately not every security issue can be detected. In the event that a security issue does occur, we will respond immediately to fix the problem within our business hours.
If a website issue is detected, who can report it?
How does your technical support work?
Support tickets can be submitted through your WordPress dashboard or alternatively you can email at any time from the email address associated with your WP Buddy account.
What happens if my WordPress plugin is no longer supported?
What if an update breaks my site? Does it cost extra to fix?
We fix the majority of issues free of charge. However, if you have custom plugins, if the issue is introduced by a user, or if it is a time-consuming issue, then it may be billable. WP Buddy will notify you before charging anything to your account.
What kind of work can be requested if I purchase additional development hours?
Plugin development, SEO, copywriting and bespoke html or PHP coding is not included.